|
Helpline |
Details |
Phone number |
|
Attendance Allowance & Disability Living
Allowance: |
This local call rate service is for general
enquiries about Attendance Allowance and Disability Living Allowance |
(0845
712 34 56 (0845
722 44 33 (Textphone) |
|
Attendance Allowance & Disability Living
Allowance: |
Disability Benefits Unit Edinburgh.- ring
either number to find out how a claim is progressing, or query a
decision |
(0131
222 54 67 (0131
222 54 79 |
|
Benefits Agency Publicity Register |
Client advisers can use this service to keep
up to date with changes in benefits and receive regular catalogues
of publications |
(0845
602 44 44 |
|
Benefits Enquiry Line: |
This freephone number provides advice on
benefits for people with disabilities and their carers, and can in
some cases help with completion of claim forms. |
(0800
88 22 00 (0800 24
33 55 (Textphone) |
|
Better Deal Response Line |
Ring this freephone number for application
packs and information about eligibility and entitlement to Working
Families’ Tax Credit and Disabled Person’s Tax Credit |
(0845
609 50 50 |
|
Child Benefit Enquiry Line |
For advice and information on Child Benefit
and Guardian’s Allowance |
(08701
55 55 40 (0191
225 18 33 (Textphone) |
|
CSA National Enquiry Line |
For queries relating to child maintenance |
(0845
713 31 33 |
|
Disabled Person’s Tax Credit |
New Tax Credit introduced on 5 October 1999.
Ring this number for advice on how to apply, progress of
applications, explanations of decisions and the appeals process |
(0845
605 58 58 (0845
608 88 44 (Textphone) |
|
Employment Services Redundancy Freeline: |
This freephone service is available to anyone
with an enquiry about Redundancy Payments |
(0500
84 84 89 |
|
Fraud Hotline: |
Freephone number which members of the public
can phone (anonymously, if preferred) to give information about
benefit fraud. |
(0800
85 44 40 |
|
Health Benefits Division |
Help with the costs NHS prescriptions, NHS
dental treatment, NHS wigs & fabric supports, sight tests,
glasses and contact lenses, travel to hospital for NHS treatment all
count as health benefits. People on low incomes can claim this help
on from HC1, available from local Social Security Offices. To follow
up a claim or get advice on a claim, ring the number opposite. |
(0191
203 55 55 |
|
Health Information Service |
For help with any other health questions ring
the number opposite |
(0800
66 55 44 |
|
Inland Revenue Employer’s Helpline |
Information and advice for employers on
stakeholder pensions and other topics |
(0845
7143 143 |
|
Helpline |
Details |
Phone number |
|
Invalid Care Allowance Unit |
Use this number to enquire or seek advice
about claims |
(01253
856 123 |
|
Keep Warm This Winter |
A freephone advice service available during
the winter months |
(0800
22 44 88 |
|
Minimum Income Guarantee |
New helpline for older people; will provide
advice on Minimum Income Guarantee / Income Support and facility for
telephone claims |
(0800
028 11 11 (0800
028 35 93 (Textphone) |
|
Motability |
A registered charity which helps people
receiving Disability Living Allowance higher rate mobility component
or War Pensioner’s mobility supplement to get a car or wheelchair |
(01279
635 666 |
|
New Deal Information Line |
New Deal information for all jobseekers |
(0845
606 26 26 (0845
606 06 80 (Textphone) |
|
New Deal for Lone Parents |
New Deal information and advice specifically
for lone parents |
(0800
86 88 68 |
|
Overseas Branch |
Benefits advice for people going/coming from
abroad |
(0191
218 77 77 |
|
Pensions Info-Line |
For DSS leaflets on pensions |
(0845
731 32 33 (0845
604 02 10 (Textphone) |
|
Pensions Tele-claims |
New service for people approaching state
pension age |
(0845
300 1084 |
|
SeniorLine |
Welfare rights advice from Help the Aged for
older people and their carers. Confidential & impartial advice
about benefits, housing and community care. |
(0808
800 65 65 (0800
26 96 26 (Textphone) |
|
Shelterline |
24 hour national housing helpline |
(0808
800 44 44 |
|
Social Security Advice Line for Employers |
Local call rate service for employers and
self employed people for information on National Insurance,
Statutory Sick Pay and Statutory Maternity Pay. |
(0845
714 31 43 |
|
Stakeholder Pensions Helpline |
Information and advice for employees |
(0845
601 2923 |
|
Warm Deal |
Freephone advice service for people living in
Scotland; ring this number for information about insulation grants
and saving fuel costs |
(0800
072 01 50 |
|
Winter Fuel Payments Helpline |
A helpline service people aged 60 or over who
want to know if they are entitled to a payment and if so, how much. |
(0845
915 15 15 |
|
Working Benefits Line |
Benefits advice for people in work |
(0800
88 44 11 |
|
Working Families’ Tax Credit |
New Tax Credit introduced on 5 October 1999.
Ring this number for advice on how to apply, progress of
applications, explanations of decisions and the appeals process |
(0845
609 50 00 (0845
606 66 68 (Textphone) |